Program Manager

Job Description Full-time position reporting to the Head of Delivery, Degree Programs The Program Manager ensures the seamless, efficient, and high-quality delivery of HEC Paris degree programs. The role leads the end-to-end coordination of assigned programs, oversees academic administration and participant support, and cultivates effective relationships with faculty members, senior executives, participants, and internal support teams. Program Delivery and Operations Lead the end-to-end planning, coordination, and delivery of assigned degree…

Read the complete responsibilities, qualifications and eligibility requirements on the employer's official careers website.

• Act as a key point of contact for participants and faculty, anticipating needs and resolving operational or technical issues throughout the program lifecycle.
• Coordinate with faculty, guest speakers, senior executives, and internal teams to ensure readiness and clear, timely communication before, during, and after each module.
• Build strong stakeholder relationships and maintain a consistently high standard of service and professionalism.
• Proficiency in Microsoft Office and project management tools; familiarity with learning management systems is advantageous.
• Excellent English communication skills; proficiency in French and/or Arabic is advantageous.
• Strong organizational and project management skills, with excellent attention to detail.
• Excellent stakeholder management, interpersonal, and intercultural communication skills.
• Ability to manage academic information with discretion and confidentiality.
• Ability to work effectively under pressure, manage competing priorities, and meet tight deadlines.

• Track and maintain accurate participant academic records and status throughout the program lifecycle.
• Manage the end-to-end grading process, including grade collection and validation, appeals, final grade sheets, and communication of jury feedback.
• Ensure compliance with academic policies, deadlines, confidentiality, and records-management requirements in coordination with faculty and relevant internal teams.
• Master’s degree in business administration, management, education, or related discipline. A Bachelor’s degree with significant relevant experience may also be considered.
• 8+ years of relevant experience in program, project, or event management in an external stakeholder-facing capacity; experience in higher education or executive education is strongly preferred